We did the tour to yosemite with extranomical on the 1st of jan 2018. Supposed to call them for the confirmation but totally forgot abt it. In the day, the bus came and they didnt call our names and told us that there would be another bus. ..30mins passed and no bus. I checked my email and it said that i had to call if within 20mins no bus, so I called. Oh dear me....i found out that i booked the wrong date, it was for jan 1st 2017 instead of 2018 and when i booked and they asked to confirm whether all was correct, i said yes. I thought i would have lost all the money but noooo, they said that we could change to another day or another tour. So, we still went to yosemite the following day. Very good and nice customer service. We had the guide called Jacob and he was very nice as well. We went there with the kids and they enjoyed the tour as well. Thanks extranomical.Read full review
We took the Redwoods and Wine Country Escape while in San Francisco. Our tour guide Phil, was informative, friendly and fun. The pace of the tour was good and we did so much in one day. The Muir Woods National Monument is a must-see attract..ion and the three wineries that were chosen were excellent, each very different and receptive to our group. We would definitely recommend this tour if you are visiting the area.Read full review
Jacob is an amazing guide. After doing two tours with you I know a guide can make or break a trip. He was exceptional and everyone on board had a great day.
Expedition Leader Phil was a great host. Friendly and funny with a great sense of humour. Pickup time early in the morning was pretty much right on time. Phil was informative about everything along the way (including food stops) and his kno..wledge about the park was awesome. On the way back to San Francisco, the weather was fine so Phil took the group to Treasure Island to see the spectacular city lights and Bay Bridge by night. It was a great end to a great day. I would highly recommend Extranomical ToursRead full review
Absolutely amazing! We even accidentally booked the wrong day and didn't realize until the bus didn't show up to pick us up, and they sent another driver to collect us and added us to the tour at the last minute. Thank you!!