This tour was near the end of the season. There weren't many of us on this day trip (may be 9). We travelled in a cramped 16 seater (not a typical 2x2 layout) which had barely any leg room. Luckily I was able to move to a better seat to str..etch my legs. The tour was as described with the exception that we only got 2.75hrs at the icefield rather than 3.5. So what could have been better?
Well, as we arrived the trip to the transfer to the glacier was in 15mins. This meant no time to do anything other than use the washroom. On our return we immediately got on to another bus to travel to the skywalk. The gap should have increased to give guests a chance to get a light lunch at the centre. Once the skywalk was over we travelled back to Calgary. Again, no chance to grab a light bite or visit the displays at the centre. The host was eager to get going and would only allow us to use the washroom. I am fortunate that I am bilingual so can understand the host but someone who only understood english would possibly struggle on this occasion.Read full review
The tour was pretty good and the sights were really beautiful. The sight seeing portion was very well managed. We only missed peyto lake as the road was shut down. Our guide, Jesse was very good and managed our group well. The weather on ou..r third day was a bit of a downer with rain and snow but Jesse tried his best to keep us entertained and showed us some additional spots.
The lunches were okay. The first day's lunch was at chateau lake louise and it was very good. The other three days were okay. It is not a good option if you don't eat pork or beef(like me). But enough time was given to the group to be able to find lunch on your own(1-1.5 hours). The Columbia icefield discovery centre restaurant was really crowded. That's the only day on which finding lunch would have been time taking.
My only complaint is the seat allocation in the bus. It would be good if the seat numbers can be assigned beforehand(as it was done on other tours like the Montreal Quebec tour) Otherwise people were scrambling about the bus putting their stuff on the seats to reserve the seats for their group and there were people who took up two seats by themselves; which meant people like me who aren't good at rushing into the bus and reserving the seat had to sit away from my group.Read full review
By: Geraldine Tolibas | Wed Oct 16, 2019 at 03.15 AM
It could have been nicer on our 3rd or 4th day if we have stayed in Banff, It was a waste of time traveling back to Calgary for 1.5 - 1.45 minutes a day before and after before we gets to our destination. I feel like we spend so much time ..riding in the bus.Read full review
By: Jacqueline swinton | Mon Oct 14, 2019 at 01.23 AM
This was a terrible experience. I would never book with Tours4fun again. They subcontracted me to a local Calgary tour company that caters for Chinese and the tour was in mandarin, Cantonese and broken English. I was unable to talk to anyon..e or make friends and could hardly understand what was being said. It was a lonely and uncomfortable experience and when I bought it to the attention of tours4fun they simply replied that they are allowed to subcontract as it is in the terms and conditions fineprint. I will never book with this company again. The accomodation in calgary is under renovation and terrible!Read full review
The places visited were great but I felt rushed. I think the tour needs to be for 1 week not 4 days to allow enjoyment and appreciation of sites visited.
Accommodation, transportation was basic and could be improved.
The tour guide was gr..eat, accepting of difference in people and knowledgeable.Read full review
I could not go to Calgary due to the flu which I had no control over I called to explain and got a rude quick answer of no refund I felt awful and definitely would not recommend your agency to anyone if you cannot understand that people get.. sickRead full review
I had negative thoughts about this travel package prior this trip due to the negative reviews i came across online until I personally experienced it myself. It was an awesome 3-day tour with fully organized itineraries and tour guides espec..ially Jerry was very helpful. I, together with my company had an amazing experience. Looking forward for my next travel with you.Read full review
Bad itinerary ever!
Reservation # E-2031472
We are now the fourth day of the 5 days Canadian Rockies mountains tour , I write to give up the tour now and complain the ridiculous arrangement of the itinerary.
As I thought that you are the l..eading and professional travel agency among the industry and now we are very disappointed.
We have the following complaint:
1) Almost everyday we need to spend at least six hours travelling to and fro the same highways for the same repeated starting points as to go to the destinations that are within two hours drives in distance.
Supposedly it should be a circuit route arranged.
2) One of my family member is 84 years old lady. No any appropriate advice from your so called TOUR4FUN experts office was given and we need to give up the tour on the last day after four days torture.please refer the follows:
3) The lunch time everyday is less then one hours everyday which is not make sense (including getting off from the coach, finding restaurant, order and waitOMG for the food, getting back to coach)
Moreover, we pay extra money to book 2 rooms for three people for including the 80+ old lady and myself 60 years old, our rooms were assigned far far away (like today rooms one at fifth and the other at third floor ) that we could not take care of each other.
We found that some of the other members like us is planning to complain. That means that we are not the only people not satisfying the false arrangements.
Please refund whole or portion of the money for our time loss or any compensation we should deserved.
As a responsible company, I wish that you will face the matters seriously.
A tired passengerRead full review