By: SHAKEEL IMTIAZ MIRZA | Wed Jun 12, 2019 at 07.41 AM
pickup guy was very rude to us , once we met him next day
we cannot expect such rudeness from a employee of such a good company , actually he forgot that he picked up previous day , and got
very angry with us , understanding we are some.. else
entire tour was outsourced to local company , calgary tours which we were not aware
all schedule was not preplanned , and decided on the day of travel
each day
as itenarary changed , last day schedule became first day , and first day became last day
so if we have to meet some local friend we were unable to do so
missed ice crawler reservation as till last day tour guide was not sure
what time we will reach there ??/
always try to insist all activities through tour 4 fun , whi were charging very high as compare to online ratesRead full review
My experience started off not good. I had sent previously all my flight information for the pick up and it was confirmed by tours4 fun. Close to the trip I emailed again for a second confirmation of the pick up and it was confirmed. As I ar..rived at the airport there was nobody waiting for me there. I emailed tours4fun telling them what happened and they emailed me back with a number to call. As I call, they said they didnt have my information and that the driver was going there within 40 minutes. The driver Kenny was very nice though. He took me to the hotel and took care of the check in process to later tell me that I had to pay CAD 7 per person for the pick up which I had believed that it was a free service. The site wasnt very clear that I had to pay for it since it was clearly stated that it was a free service. Well this was my start.
From the second to forth days, the tour was good. Very intense, not much time to see the attractions but we were able to see a lot.
Carrie was THE BEST guide ever. Very caring and nice. She showed a lot of knowledge with the attractions and was very aware of the passengers and organized. The driver John was very nice.
I dont eat Chinese Food and the only option of all meals was Chinese Buffet with no option around the restaurant. So I was stuck with it. With and expection of the last nite that we had a French Dinner with was amazing.
On my 5th day, my tour was locally in Toronto with Joyce. Joyce was super nice, sweet and knowledgable. The guide makes all the difference, she was very friendly trying to accomodate me with my food. We had another Chinese Buffet for lunch, I couldnt take it anymore and again with no other option around. I had purchased a salad the day before and that was what saved me. The driver for this day needed more people skills.
Overall I liked it but no Chinese Buffet for me ever again.Read full review
Vicky and Evan was an amazing tour guid. Evan was an smooth driver with the perfect speeding. Vicky did an outstanding job showing the country and explaining the history. GREAT SERVICE overall!!!!!!
Tour guide Mr.Ren is knowledgeable
the history of our tour sites,Yoho National Parks & history of the park & Alberta Province. He is up to date of Canadian current events. Very well organized & considerate for the guests.
By: Christopher Chandra | Sun Jun 09, 2019 at 04.47 AM
It is because you are not the one who organise. You are an agent for NGH Tours. The guide told me " I don't know what your agent said now follow what I say".
Attractions or optional items are indirectly forced to every one.
Hidden charges.. are there.
When we book a package it should be clearly mentioned how much to be paid .
It is not a good practice to collect money in the bus.Read full review
By: Dilipkumar Gandhi | Sun Jun 09, 2019 at 03.36 AM
Nice tour, bus very comfortable, hotel also good. But you only have to buy all attractions ticket from bus guide and min 4 attractions you have to buy.
The trip was amazing.All the arangement made was fantastic.I will definately recommend to friends and family.
Wondering if your company has any trips going to New York Boston area.Would be interested.
I think the two museums in Ottawa are a overkill for 1hour each. Instead just doing one museum would be better.
Also it would be good to have non Chinese meals at least 2-3 meals out of 5. 4chinese meals is Abit too much for non Chinese tra..velers.
Lastly to get more time at Ottawa, would it make more sense to spend the second night nearer to Ottawa than MontrealRead full review