Madrid City Tour Hop On-Hop Off FAMILY PACK

Cancellation Policy

Pricing Info

Reservation Info

1.Immediately after submitting your reservation you will receive a Receipt of Reservation via email.
2. Within one to two business days of submitting your reservation you will receive a status update email from us. If you need to book an airline ticket, we recommend that you do so after you receive a confirmation of your tour reservation from us.
3. An E-Ticket will be sent to you via email as soon as details of your reservation are confirmed or your supporting information is received by us. We will provide you with all detailed information about your tour on the E-Ticket. Contact information for local tour provider will be included on E-Ticket for your convenience or re-confirmation purpose if re-confirmation is required.
4. Simply print your E-Ticket and present it with your valid photo ID on the day of your activity to your tour guide. Please remember E-Ticket is your proof of purchase.

Terms and Conditions

- Your purchase does not guarantee confirmation. Your purchase will initiate a reservation process. We will confirm with you via email within one to two business days.
- Prices may vary due to availability. We reserve the right to make price adjustment without prior notice.
- Please refer to our Standard Amendment, Cancellation and Refund Policy before you make reservation.
- Please refer to Customer Agreement before you make reservation.
- Local tour provider reserves the right to make modifications to tour arrangements including order of tour activities, hotel and its location if deemed necessary.